Starting a new health service can feel daunting, especially if you’re not quite sure what’s involved. Whether you’ve been referred by your GP, specialist, or Support Coordinator, or you’re reaching out on your own, here’s what to expect when you book your first session with us.
Before Your Session
If you’ve been referred under a Medicare Chronic Disease Management Plan, DVA arrangement, WorkCover claim, or NDIS plan, bring along any referral paperwork, care plans, or relevant medical letters. It’s also helpful to bring a list of current medications and any recent imaging or specialist reports, though these aren’t essential to get started.
Your Initial Assessment
Your first session typically runs for around 60 minutes and focuses on getting a clear picture of you. We’ll talk through your health history, current conditions, medications, and what you’re hoping to achieve. Depending on your goals, this may include a functional movement assessment and some simple strength, balance, or mobility testing.
This isn’t about pass or fail; it’s about understanding your starting point so we can build a program that’s realistic and genuinely useful for you.
Building Your Program
From your assessment, we design a program tailored to your goals, whether that’s managing a chronic condition, building strength after an injury, improving balance, or general fitness. We’ll walk you through each exercise, explain the technique, and make sure you feel confident before you leave.
Ongoing Sessions
Follow-up sessions build on your program over time, with load, difficulty, and exercises progressed as you improve. We track your progress along the way, and if you’re being seen under a referral pathway, we provide plain-English progress reports back to your GP, specialist, or Support Coordinator at agreed intervals.
Getting Ready for Your First Visit
- Wear comfortable clothing and closed, supportive shoes
- Bring any referral paperwork, care plans, or medical letters
- Bring a list of current medications, if relevant
- Come with any questions, there’s no such thing as a silly one
If you have complex medical needs, we may liaise with your GP or specialist to make sure your program is safe and appropriate; this is standard practice and something we’re always happy to coordinate.
If you have any questions before your first session, get in touch and we’re happy to help.